Dikongsikan senarai cawangan Astro customer service centre yang terdapat di seluruh negeri dalam Malaysia berserta alamat lokasi yang terdekat, nombor telefon talian hotline dan waktu operasi.
Senarai Cawangan Astro Customer Service Centre
KUALA LUMPUR
CSC Cheras Branch14 Block L, Jalan 3/93A,
Warisan Cityview, Batu 2 1/2,
Jalan Cheras, 56100,
Kuala Lumpur.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Saturday (9:30am to 2:00pm)
Sunday / Public Holiday: Close
SELANGOR
CSC Damansara Utama Branch56G, Jalan SS21/62,
Damansara Utama, 47400,
Petaling Jaya, Selangor.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Saturday (9:30am to 2:00pm)
Sunday / Public Holiday: Close
KEDAH
CSC Alor Star BranchNo 5, Ground Floor,
Kompleks Sultan Abdul Hamid,
Persiaran Sultan Abdul Hamid,
05050, Alor Setar, Kedah.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
PULAU PINANG
CSC Georgetown BranchLot 368, Level 1, Unit No. 09,
Bellisa Row, Jalan Burmah,
10350, Georgetown, Penang.
Operating Hours
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
CSC Perai Branch
Unit 1680-G2A,
Jalan Perusahaan Auto-city,
North-South Highway,
Juru Interchange, 13600,
Prai, Penang.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
PERAK
CSC Ipoh BranchNo.23-25, Persiaran Greentown 5,
Greentown Business Centre,
30450, Ipoh, Perak.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
JOHOR
CSC Johor Bahru BranchNo. 80 Jalan Molek 2/2,
Taman Molek, 81100,
Johor Bahru, Johor.
Operating Hours:
Mon - Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
KELANTAN
CSC Kota Bharu BranchLot 703, Section 26,
Bandar Kota Bharu,
Jalan Dusun Muda, 15200,
Kota Bharu, Kelantan.
Operating Hours:
Saturday (9.30am to 2.00pm)
Sun - Thu (9.30am to 5.30pm)
Friday & Public Holiday: Close
TERENGGANU
CSC Kuala Terengganu Branch129-B, Ground Floor,
Jalan Engku SAR, (Batas Baru),
20300, Kuala Terengganu,
Terengganu.
Operating Hours:
Saturday (9.30am to 2.00pm)
Sun - Thu (9.30am to 5.30pm)
Friday & Public Holiday: Close
NEGERI SEMBILAN
CSC Seremban BranchNo.41 Jalan S2 B18,
Biz Avenue Seremban 2,
70300, Seremban, Negeri Sembilan.
Operating Hours:
Mon - Fri: 9.30am to 5.30pm)
Sat: 9.30am to 2.00pm)
Sunday / Public Holiday: Close
PAHANG
DO WELL SOLUTIONSB-28, GF, Jalan Pandan Damai 3,
Perumahan Pandan Damai,
Taman Tas, 25150,
Kuantan, Pahang.
Operating Hours
MON - SAT (9:00AM - 6:00PM)
Nombor Telefon
019-6993339
MELAKA
Poh Antenna & Satellite Services8, Plaza Pandan Malim,
Jalan PPM13, 75250,
Malim, Melaka.
Operating Hours
MON - FRI (9:00AM - 5:30PM)
SAT (9.30AM - 2:00PM)
Contact Number
012-7878757
SABAH
CSC Kota Kinabalu Branch50 and 51, Block I, Ground Floor,
KK Time Square, Off Coastal Highway,
88100, Kota Kinabalu, Sabah.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
CSC Sandakan Branch
32, Ground Floor, Bandar Tyng,
Mile 6, Jalan Labuk,
90000, Sandakan, Sabah.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
CSC Tawau Branch
TB4612, Ground Floor, Block A,
Bahzong Commercial Centre,
91000, Tawau, Sabah.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
SARAWAK
CSC Sibu BranchNo.9, Ground Floor, Pusat Pedada,
Jalan Pedada, 96000,
Sibu, Sarawak.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
CSC Miri Branch
Lot 1069, Ground Floor,
Bintang Jaya Commercial Centre,
98000, Miri, Sarawak.
Operating Hours:
Mon to Fri (9.30am to 5.30pm)
Sat (9.30am to 2.00pm)
Sunday / Public Holiday: Close
Siong How Electrical & Electronic
Lot 3049, Block 10,
Kuching Central Land District,
Jalan Rock, Eastmore Centre,
93250, Kuching, Sarawak.
Waktu Operasi
Mon - Fri (9:00AM - 6:00PM)
Sat (9:00AM to 3:00PM)
No Telefon
082-333941
*CSC : Customer Service Center
Call Center Contact Number
Sebarang aduan kerosakan berkaitan dengan Astro iaitu masalah teknikal (Techincal Problem), pertanyaan dan sebagainya, sila hubungi bahagian perkhidmatan pelanggan samada melalui nombor telefon, Whatsapp dan media sosial.
Hotline & Whatsapp (HQ)
03 - 9543 3838
Astro IPTV
03 - 9543 1543
Astro NJOI
03 - 9543 8100
Operating Hours
Daily 9.00am - 9.00pm
Media Sosial
Portal Rasmi
https://www.astro.com.my
Sekiranya decoder rosak dan masih mempunyai warranty atau sebaliknya, sila buat report supaya technician yang bertugas dapat datang segera untuk membantu atau tukar yang baru.
Sebelum call pastikan pemilik bil atau nombor akaun Astro dan kad pengenalan ada bersama, jika hanya kerana siaran tv atau low signal, sebaiknya anda repair sendiri dulu dengan cara buat adjustment pada piring dan yang bersangkut paut.
Anda boleh hubungi Astro melalui Whatsapp dan Fb, kalau nak jimat kredit panggilan. Selain itu boleh pergi ke cawangan customer servis yang terdekat jika isu dan masalah seperti berikut:
- Dekoder rosak
- Pendaftaran baru
- Upgrade pakej
- Semakan dan kemaskini akaun
- Tambah atau kurangkan channel
- Aktifkan semula akaun
- Akaun disekat
- Pemindahan lokasi baru
- Pembayaran bil
- Deactivate akaun
- Daftar akaun komersial
Diharap perkongsian maklumat cawangan Astro customer service centre dan nombor telefon untuk mendapatkan bantuan dengan segera ini dapat memudahkan urusan semua pelanggan stesen TV ini. Semoga bermanfaat. - Bukit Besi Blog